Telegram
The fastest channel for configuration questions and order enquiries.
Support
Contact and order support
Questions about a configuration, its requirements, or what is included are best answered before you order. Reach us through the channels below.
How to reach us
What to include in an enquiry
Sending these details first usually removes a full round of questions.
The provider and configuration
Name the product and the exact configuration you are looking at, since several configurations differ only by their resource limits.
What you intend to run
A short description of the workload, expected resource usage, and the regions you need makes it far easier to tell whether a configuration is suitable.
Your timeline
Say when you need the environment available, so expectations about availability and administration are agreed up front rather than assumed.
Questions about ownership and terms
Ask about administrative permissions, billing responsibility, and the applicable provider terms before ordering. Confirm them in writing rather than relying on verbal assurances.
A Telegram message is an enquiry, not a completed order. Your order is confirmed only after you and our team agree the details in Telegram.
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